Hanshow Technology Co. Ltd and its affiliates (collectively, “Hanshow”, “us”, “we” and “our”) respect your privacy and take the security of your Personal Data very seriously. We have always solemnly promised to protect the privacy of Users (the “User” or “you”) of our website, including www.hanshow.com and any country-, region- or language-specific versions or pages of our websites (the “Website“) and will ensure that the Personal Data collected on this Website is only used as described in this Privacy Policy.

Our Privacy Policy explains how we collect, use, share and protect information in relation to our Website. We collect this information when you visit our Website with your computer, tablet or mobile phone (“Device”). We process Personal Data in accordance with the privacy and data protection laws applicable to the relevant processing activity. These laws may include, where applicable, the EU General Data Protection Regulation (“GDPR”); the UK General Data Protection Regulation and the Data Protection Act; the Personal Information Protection Law of the People’s Republic of China (“PIPL”); Japan’s Act on the Protection of Personal Information (“APPI”); the Personal Information Protection Act of the Republic of Korea (“Korean PIPA”); applicable federal and state privacy laws in the United States, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”); and other applicable privacy and data protection laws. Where any such law applies to our processing of Personal Data, we will process the relevant Personal Data and respond to privacy requests in accordance with that law.

Section 1: Data Controller

Depending on your country or region and the nature of your interaction with the Website, Hanshow Technology Co. Ltd and/or the relevant Hanshow affiliate responsible for your country or region may act as the controller, personal information processor, or equivalent responsible entity under applicable privacy and data protection laws.

In particular, where you submit an enquiry, contact request, subscription or other form through the Website, the relevant Hanshow entity responsible for handling your request or communication will Process the Personal Data submitted through that form.

For details of the Hanshow entity responsible for your country or region and its contact information, please see Hanshow Entities / Contact Us.

Section 2: Source of Data

Personal Data means any information that, either on its own or jointly with other information, can be used to identify a natural person. Hanshow Processes Personal Data that you have provided to Hanshow yourself and Personal Data generated during your visit to the Website. This includes contact details and information about assignments, such as (company) name, address, telephone number, email address and other Personal Data that you voluntarily provide to us when you contact us or communicate with us. Personal Data obtained through or generated by our Website includes information about your IP address, internet browser, language settings, and information about your use of our Websites. We collect this data through cookies, similar technologies, server logs and other Website technologies.

We may also collect and use aggregated or anonymised information. Aggregated or anonymised information is information that does not identify, and cannot reasonably be used to identify, an individual. For example, Hanshow may collect aggregated statistical information about visits to the Website. We use this information to understand how Users use our Website and services, improve our Website and services, and better meet Users’ needs. We may also use aggregated or anonymised information for other legitimate interests, provided that such use is consistent with applicable law.

Section 3: Personal Data of minors

Our Website and/or services are not aimed at persons under the age of 18 and we do not intend to collect Personal Data from or about Users who are younger than 18 years of age. Where applicable law sets a different age threshold or requires guardian consent, we will comply with that law. However, we cannot verify whether every User is over the age of 18. If you or your legal representative believe that we have collected Personal Data from a person under the age of 18, please contact us via the email address provided in Section 14 below. We will take appropriate steps, including deletion where required by applicable law.

Section 4: Purposes

Hanshow uses your Personal Data for various purposes, such as:

• the execution of an agreement between you and Hanshow, for which you have commissioned Hanshow to provide our products and /or services;
• compliance with legal obligations;
• maintaining contact with you;
• sending you information you have requested from us;
• improving our product and /or service information;
• creating user statistics of the Website;
• sending you newsletters, product updates and other commercial communications, subject to your consent or objection rights where required by applicable law.

Section 5: Lawful Processing of Personal Data

Hanshow Processes Personal Data only where and to the extent permitted by applicable privacy and data protection laws. Depending on the applicable law, the relevant Processing activity and the particular circumstances, Hanshow may Process Personal Data on one or more of the following grounds:

• Consent. Where required or permitted by applicable law, Hanshow may Process your Personal Data based on your Consent. You may withdraw your Consent at any time in accordance with applicable law. Withdrawal of Consent will not affect the lawfulness of Processing carried out before the withdrawal.
• Contractual Necessity. Hanshow may Process your Personal Data where it is necessary to take steps at your request before entering into a contract or to perform a contract with you.
• Legal Obligations. Hanshow may Process your Personal Data where necessary to comply with applicable legal or regulatory obligations.
• Legitimate Interests. Where recognized and permitted by applicable law, Hanshow may Process your Personal Data where necessary for the legitimate interests pursued by Hanshow or a third party, provided that such interests are not overridden by your rights and interests. Such legitimate interests may include responding to business enquiries, maintaining business relationships, operating and securing the Website, and understanding and improving the use of the Website.
• Other Lawful Grounds. Hanshow may also Process your Personal Data on another ground where permitted or required by applicable law.

Where Hanshow relies on Consent or another legal ground that gives you a right to object, withdraw Consent or otherwise control the Processing, Hanshow will respect and facilitate the exercise of that right in accordance with applicable law.

Section 6: Retention period

We retain your Personal Data only for the shortest period necessary to achieve the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Retention periods vary depending on the products, services and processing activities concerned.

The criteria we use to determine the applicable retention period include:

(a) how long the Personal Data is needed to fulfil the relevant business purpose, including responding to enquiries and maintaining our business relationship with you, maintaining the corresponding business records, operating, securing and improving our Website, understanding how our Website is used, and responding to possible user queries or complaints;

(b) whether you have consented to a longer retention period; and

(c) whether laws, contracts or other binding requirements impose specific retention obligations.

As a general rule, and without prejudice to the above:

• Personal Data collected through the enquiry forms on our Website is retained for as long as necessary to respond to your enquiry and to maintain our business relationship with you.
• Where you subscribe to our newsletter or consent to receive commercial communications, we retain your contact details until you withdraw your consent or object. We delete or anonymise marketing contact details that have been inactive for three (3) years, measured from your last active interaction with us — for example, a reply to one of our emails, a request for information, or a meeting with our team. A lack of response to our communications does not count as an active interaction.
• Where you unsubscribe or object, we delete your contact details and retain only the minimal record needed to honour your opt-out.
• Cookies and similar technologies are stored for the periods set out in our Cookie Declaration (see Section 13).

We may anonymise Personal Data for statistical purposes and retain it in aggregated form, provided that no individual is identified or reasonably identifiable. The retention periods above do not apply to information that has been anonymised in this way.

Section 7: Third Parties and Processors

We may share your Personal Data with relevant Hanshow affiliates where reasonably necessary to respond to your enquiries or requests, provide products or services, send communications permitted under applicable law, operate and support the Website, or carry out legitimate internal administrative functions.

We may also engage third-party service providers to support the operation of the Website and our related business activities, including providers of hosting, information technology, security, customer relationship management, email distribution and other technical or business support services.

Where such service providers Process Personal Data on our behalf, we require them, where required by applicable law, to Process the Personal Data in accordance with our instructions and applicable contractual and legal data protection requirements.

We may also disclose Personal Data where required by applicable law or valid legal process, or where reasonably necessary in connection with a merger, acquisition, restructuring or other corporate transaction.

For the Processing of Personal Data, Hanshow engages service providers that Process Personal Data on behalf of Hanshow. Where required by applicable law, Hanshow enters into appropriate data processing terms with such service providers. For example, Hanshow works with ICT, software, hosting and security service providers.

Section 8: International Transfer

The principle is that your Personal Data is processed at our operating offices and in any other place where the parties involved in the Processing are located. Depending on your location, data transfers may involve transferring your Personal Data to a country other than their own.

As a global company, where reasonably practicable, we seek to Process your Personal Data in the country/region where you visit our Website. However, your Personal Data may be Processed or accessed in the country/region where Hanshow or its affiliates, subsidiaries, service providers or business partners have a presence where reasonably necessary for the purposes described in this Privacy Policy. These jurisdictions may have different information protection laws. In such circumstances, Hanshow will take measures to ensure that information is processed as required by this Privacy Policy and applicable laws.

Section 9: Your rights where applicable data protection law applies

Depending on the applicable privacy and data protection laws, and subject to the conditions and limitations under those laws, you may have certain rights in relation to your Personal Data, including the right to:

• request access to and obtain a copy of your Personal Data;
• request correction or completion of inaccurate or incomplete Personal Data;
• request deletion of your Personal Data;
• request restriction of, or object to, certain Processing of your Personal Data;
• request data portability, where applicable;
• withdraw your Consent at any time where the Processing is based on Consent, without affecting the lawfulness of Processing carried out before the withdrawal;
• lodge a complaint with a competent data protection or regulatory authority; and
• object at any time to the Processing of your Personal Data for direct marketing purposes.

To exercise any rights available to you, please contact us using the contact details provided in Section 14. We may request information reasonably necessary to verify your identity and your request. We will respond to your request in accordance with the requirements and time limits prescribed by applicable law.

Section 10: Security

We have taken reasonable and practical measures and technical measures to protect your Personal Data we Process. Please note, however, that although we have taken reasonable steps to protect your Personal Data, no website, Internet transmission, computer system or wireless connection is absolutely safe and without defects. Hanshow ensures appropriate security of the Personal Data it holds, in accordance with the applicable requirements and guidelines. The measures we have taken include:

• that all data via the Website is encrypted and transmitted via a secure connection by means of SSL/TLS connections;
• that only the necessary persons have access to personal data, that access to the data is protected and that our security measures are regularly checked;
• that persons who have access to data are aware of the importance we attach to the protection of personal data;
• that persons who have access to data are bound by a confidentiality agreement.

If you believe that your Personal Data is not properly secured or there are indications of a Data Breach, please contact us immediately.

Section 11: Personal Data Breaches

If a Personal Data Breach occurs, Hanshow will assess the incident, take appropriate remedial measures, and, where notification is required, notify the competent authorities and/or affected individuals within the time required by applicable privacy and data protection laws,. Any notification will include the information required by applicable law.

Where the applicable law requires us to notify you, we will provide at least the following information::

• the type of breach related to your personal data;
• the likely consequences of the breach;
• the measures to be taken (and already taken) by us to limit the consequences of the infringement.

Section 12: Alterations

We reserve the right to update or make changes to this Privacy Policy at any time. Therefore, please regularly consult this Privacy Policy for an update. We will release the latest Privacy Policy on our Website for any changes. You agree to visit the Website regularly to check any such revisions. If there is any major change to this Privacy Policy, we will notify you of such change by notable means, for example, the mean of pop-ups. The current version of this Privacy Policy was last modified on 15 Oct 2026.

Section 13: Cookies and Similar Technologies

A Cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is basically the computer that operates a website. The information the Cookie contains is set by the server and it can be used by that server whenever the user visits the website. A Cookie can be thought of as an internet user's identification card, which tell a website when the user has returned.

Cookies make the interaction between users and websites faster and easier. Without Cookies, it would be very difficult for a website to remember the user's preferences for a future visit. Websites use Cookies mainly because they save time and make the browsing experience more efficient and enjoyable. Websites often use Cookies for the purposes of collecting demographic information about their users.

Like many other websites or Internet service providers, Hanshow uses Cookies to improve User experience and perform activities necessary for our operations, for instance, web traffic analysis. We use Cookies to save browsing preferences and to optimize the User's browsing experience. Among these Cookies are, for example, those used for the setting of language. Hanshow will not use Cookies for any purposes not stated in this Privacy Policy.

We understand that you as an Internet user may have reservations about cookies. To avoid misconceptions, we would like to clarify with you following points:

• Cookies cannot transmit viruses
• Cookies cannot read e-mail addresses
• Cookies cannot read disk contents
• Cookies cannot transmit the history file
• Cookies cannot send unnoticed e-mails
• Cookies cannot write all over your hard disk or even delete it

Necessary Cookies and similar technologies are essential to enable the core functionality of the website, which cannot be disabled via the function of this site. You can generally reject or manage Cookies and similar technologies through the browser or User selection mechanism. For details, visit e.g. AboutCookies.org.

However, please note that if you disable Cookies or similar technologies, we may not be able to provide you with the best service experience, and some services may not work properly.

Section 14: Questions or Complaints?

If you have any questions or complaints about the use of your Personal Data or about our Privacy Policy, please contact us via compliance@hanshow.com. We will do our utmost best to reply as soon as possible.

You also have the right to complain to your national / regional data protection authority or the data protection commissioner.